Yes, insurance or an alternative (such as a healthshare) is still highly recommended in case you need hospitalizations, surgeries, or specialist care outside of primary care.

Absolutely.

Your DPC doctor coordinates referrals and works alongside any specialists you already see.

You can reach us anytime via email, call, or text. We aim to respond quickly—usually within 1-2 business days.

Yes.

Phone, text, and video visits are available for follow‑ups, minor issues, and ongoing care.

Members are seen the same or next business day. Nonmember visits are subject to availability.

Under the Standard membership plan, expect the following additional fees:

-A home visit is an additional $50 per visit for your first in a give year; $150 for each additional home visit.

-Otherwise, there is no additional charge per visit or message.

-If you pay cash for labs, they are billed “at cost” (not marked up by the practice, only the direct charge from the lab company).

-Medications dispensed in-office are billed at a slight markup (rounded up to the nearest dollar). You also have the option to fill prescriptions at a pharmacy, even if available in the office.

-Injectable medications administered in-office are billed according to the cost of the medication.

-Any medical services outside of the practice, including imaging and specialist visits, are payable to those respective practices, and are not covered by Grove Family Primary Care.

-Bank and credit/debit card transaction fees and provider tax are all INCLUDED in the membership and other fees. You will not be charged additional taxes or fees per transaction.

Direct Primary Care (DPC) and concierge medicine look similar at first glance, and there is a significant amount of overlap in how the terms are used. Both offer better access, longer visits, and a more personal relationship with your doctor.

“Concierge medicine” is a broader term and generally refers to medical practices that charge an out-of-pocket retainer fee for physician services and clinic access. Many (not all) concierge practices also bill insurance for each visit. Some concierge practices are really DPC practices, but they usually charge a higher-than-average membership fee and/or only allow annual payments (rather than monthly).

Direct Primary Care can be considered a specific type of concierge care which is meant to be cost-transparent and affordable to the average person. The retainer fee is typically lower than a concierge fee, monthly payment is standard, and there is no per-visit billing to insurance.

Skipping the middle-people allows the practice to provide the personalized, highly accessible care that patients deserve, no matter their insurance status. It also allows us to fill a significant gap in the US healthcare system, providing fair and transparent pricing to uninsured and under-insured patients.

No.

Yes, we are happy to provide a “superbill” which you can submit to your insurance company. However, this Practice has no control over the outcomes of requests made to insurance companies.

This is also only an option if you have private insurance. The government does not allow Medicare or Medicaid beneficiaries to seek reimbursement for services received at cash-pay clinics.

Yes, DPC membership fees can be paid using an HSA or FSA. Other fees through Grove Family Primary Care can also be paid using HSA or FSA funds.

Dr Taylor is a conventional MD, but hopes to bring conventional medicine back to what she feels it should be, acknowledging that nutrition, exercise, and other lifestyle factors have a profound impact on wellness and illness. Because of the nature of direct primary care, she will have greater opportunity to work with you to understand the “big picture” of your health and work within your individual goals and values. Dr Taylor is also happy to coordinate with any integrative or alternative practioners you may see.

Insurance-based doctors try to avoid ordering tests that insurance won’t cover, because the charges can be very high if the tests are not deemed “medically necessary.” Dr Taylor generally does not mind ordering elective labs for patients unless there is a strong reason to expect misleading or uninterpretable results. These tests will be subject to cash prices set by the laboratory companies.

Yes. Dr Taylor is a CLC (certified lactation counselor) and has completed extensive continuing medical education in lactation and breastfeeding medicine. She is able to perform anterior lingual frenotomies (tongue tie procedure). She is also able to place referrals to local IBCLCs (international board-certified lactation consultants) and breastfeeding medicine specialists, if needed.

Unfortunately, we are not able to include or reimburse for these preventive services as part of the membership. However, we are generally able to help you price-check these services with local practices. For vaccines: we are not able to stock vaccines in the office. Therefore, it is more practical and cost-effective to receive your vaccines at your county public health office (if uninsured) or at a pharmacy (if insured). If you have a strong preference to receive your vaccines in the office or at home, this can be arranged with proper advanced notice; you will be billed the pharmacy retail price or the vaccine will be billed to insurance.

There is currently no enrollment fee for members paying monthly. We ask that if you join the membership, that you commit for a minimum of 3 months. There is no penalty for cancelling if using the service for less than the intended 12+ months. However, there is a re-enrollment fee if you attempt to stop and restart the membership within a calendar year (equivalent to the membership fee for the missed months).

Yes, Dr Taylor offers hormone replacement therapy and other options for menopause care, within the scope of a non-specialist.